Effective Date: July 1, 2025

Last Updated: July 1, 2025

At Signal Green Media, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered sales and automation services. We also outline your rights and how to exercise them in accordance with the 2025 Tech Privacy & Accountability Compliance Act (TPAC), as well as other relevant privacy laws.

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1. Information We Collect

We collect information that you voluntarily provide, automatically through your interactions with our systems, and sometimes through third-party tools. Information may include:

- Personal Information: Name, email address, phone number, business name, industry

- Behavioral Data: Website page views, clicks, engagement behavior within messaging or AI chats

- Communication Data: SMS replies, AI-assisted call interactions, and forms submitted

- Device/Usage Info: IP address, browser type, device type, cookies, and usage analytics

We only collect data necessary to deliver our services, personalize your experience, and improve functionality.

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2. Use of AI & Automation

Some interactions on our website or via our services may involve the use of conversational AI, automated SMS/email replies, and AI voice assistants.

- You will see clear labels when you are communicating with an AI system (e.g., during Speed to Lead responses or Live Chat automation).

- Our systems never make final decisions about user rights or purchases—human oversight is maintained.

- Under TPAC, we disclose the involvement of automation in all communication processes.

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3. How We Use Your Information

We use your information to:

- Provide you with tailored AI automation services

- Follow up on leads, re-engage cold contacts, and book appointments

- Send marketing communications (via email or SMS) with your explicit consent

- Improve our services through usage analytics and performance tracking

- Comply with legal and financial regulations

We do not sell your data. Ever.

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4. Data Sharing & Third Parties

Signal Green Media may share your information with trusted vendors or partners in order to:

- Deliver SMS, voice, and email services (e.g., through Twilio, Mailgun, Google)

- Integrate appointment scheduling and CRM tools

- Process payments securely (if applicable)

We only share data with third parties bound by data protection agreements.

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5. Your Rights Under TPAC (2025), CCPA & GDPR

You have the right to:

- Request access to the data we hold about you

- Request that we correct or delete your personal data

- Object to or limit certain types of data processing

- Know when you’re interacting with an AI system

- Withdraw consent at any time for marketing communications or automated contact

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6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, and as required by legal, contractual, or marketing use case needs. You can request deletion of your data at any time by contacting us below.

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7. Cookies & Site Tracking

We use cookies and anonymous analytics tracking tools (like Google Analytics and Meta Pixel) to understand visitor behavior. You may opt-out of cookies through your browser settings or by responding to the cookie consent banner on our site.

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8. Opt-Out Options

If you receive a text or email from us and no longer wish to receive communications:

- Text STOP to end all SMS communication

- Click Unsubscribe in any email marketing message

- Or contact us directly to have your record updated or removed

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9. Data Security

We implement industry-standard encryption, access controls, and monitoring systems to secure your personal data. All data transfers occur over secure HTTPS protocols and are encrypted both in transit and at rest where applicable.

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10. Contact Us

To make a request regarding your data, report a concern, or ask for more information about this Privacy Policy, please reach out:

📧 Email: [email protected]

📍 Mailing Address: 2802 Flintrock Trace #278, Austin TX 78738

📞 Phone: 512.690.5812

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Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in the law or our services. Changes will be published on this page with a revised effective date. Your continued use of our website constitutes acceptance of any updates.